Does Zappos have a money-back guarantee?

Does Zappos have a satisfaction guarantee? Can I get my money back if I'm not satisfied with my purchase from Zappos? Does Zappos offer any type of warranty? Can I return products to Zappos? Will I get refunds from Zappos?
Money-back guarantee policy rating: 5.0 - 1 ratings
Yes, Zappos does offer money-back guarantee.
View details
Shopping tip: Zappos also offers coupons and promo codes.
You can use Zappos coupons to unlock discounts at their website. View 2 active coupons.
What other customer service features does Zappos offer? Here's their scorecard:
Contact Information: No 105.9k stores offer this Social Media Pages: No 83.3k stores offer this
Gift Cards: Yes More details Money-back Guarantee: Yes More details
Loyalty Programs: No 4.4k stores offer this Live Chat: Yes More details
Order Changes/cancellations: Yes More details Order Tracking: Yes More details
White-glove Delivery: No 57 stores offer this
Do you have experience with this?Actually, I work for Zappos
Get verified for Zappos and control your brand's voice and content on Knoji. It's 100% free. Get verified now
How would you rate Zappos' money-back guarantee policy?
Share your opinion
Rate Zappos' money-back guarantee policy:
(Optional) Include a photo to illustrate your review of Zappos' money-back guarantee
Share a detailed story to provide more help to more shoppers (add 100 more characters to post).
Knoji Staff
Apr 1, 2018

Zappos FAQ

Does Zappos offer contact information?

Does Zappos offer social media pages?

Does Zappos offer gift cards?

Does Zappos offer money-back guarantee?

Does Zappos offer loyalty programs?

Does Zappos offer live chat?

Does Zappos allow order changes/cancellations?

Does Zappos offer order tracking?

Does Zappos offer white-glove delivery?

View full FAQ
Rated 5.0 - 65 reviews
More brands like this
Work for Zappos?
Get Verified for Zappos
Become a verified brand rep for Zappos and amplify your brand's voice on Knoji. Moderate content, respond to reviews, and promote offers. Knoji is a social discussion platform that's 100% free to use.
Company email address required