Does Zappos offer free returns? What's their exchange policy?
What's Zappos returns and exchanges policy? Can you return in-store? How many days do you have to return items to Zappos for a full refund? Do I need a receipt to return my item to Zappos? Do items need to be in new condition?
Returns & exchanges policies rating: 4.5 - 2 ratings
Share your experience with Zappos' returns & exchanges policies
Yes, Zappos does offer free returns & exchanges.
Knoji Staff
138
Posted May 29, 2017
Yes, Zappos does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.
Learn more at zappos.com.
Shopping tip: (December 15, 2018): Use promo code EXTRA20 to save 20% off at zappos.com — redeem it here. You can also view more Zappos promo codes.
Update: we've found 209 more multi-brand shoe retailers that currently offer free returns & exchanges and 2,100 fashion stores that are offering free returns & exchanges . You can also view all 6,544 stores that offer free returns & exchanges across all categories.
Amy Russell
6
Posted Apr 28, 2013
Yes, Hobby Lobby does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.
You might also check out Hobby Lobby's homepage for additional pages with information on returns and exchanges.
How to save money at Zappos
Zappos coupons: Zappos is currently running 4 active coupons which you can use for discounts on zappos.com. Here are today's top Zappos discount codes:
- Use promo code EXTRA20: Extra 20% Off Select Styles at Zappos – Copy & activate this code
Zappos free shipping policy: Zappos offers free shipping to all customers on zappos.com. Learn more at Zappos' customer service page.
You can also find more fashion brands that offer free shipping, or use our free shipping finder tool to find even more stores that offer free shipping.
Zappos free returns & exchanges policy: Zappos offers free returns and exchanges for orders placed on zappos.com. Learn more at Zappos' customer service and shipping policies page.
You can also find more fashion brands that offer free returns & exchanges, or use our free returns & exchanges finder tool to find even more stores that offer free returns & exchanges.
Zappos money-back guarantee: Zappos offers a great money-back guarantee on zappos.com. You can make any purchase and be guarantee your purchase price back if you're not satisfied on Zappos' site or in-store.
You can also find more fashion brands that offer money-back guarantee, or use our money-back guarantee finder tool to find even more stores that offer money-back guarantee.
Zappos payment methods accepted: In addition to credit cards, Zappos also accepts the following additional payment methods on their e-commerce website:
Discounts not offered by Zappos, and how to find them
Zappos military discounts: Based on our last check, Zappos does not appear to offer a military discounts for veterans and active duty service members. However, we recommend checking Zappos' customer service page to see if they've updated their military discount policies.
You can also browse more fashion brands that offer military discounts, or use our military discounts finder tool to find even more stores that offer discounts to veterans and military families.
Zappos senior discounts: Based on our last check, Zappos does not appear to offer a senior discounts. However, we recommend checking Zappos' customer service FAQ page to see if they've updated their senior discount policies.
You can also browse more fashion brands that offer senior discounts, or use our senior discounts finder tool to find even more stores that offer discounts for seniors and senior citizens.
Zappos student discounts: Based on our last check, Zappos does not appear to offer a student discounts. However, we recommend checking Zappos' customer service FAQ page to see if they've updated their student discount policies.
You can also browse more fashion brands that offer student discounts, or use our student discounts finder tool to find even more stores that offer discounts college and high school studnets.
Zappos birthday discount policies: Based on our last check of Zappos' site, Zappos does not currently support birthday discounts. However, we recommend checking Zappos' customer FAQ page to see if they've updated their policy recently.
You can also find more fashion brands that offer birthday discounts, or use our birthday discounts finder tool to find even more stores that offer birthday discounts.
Zappos official coupons support: Based on our last analysis of Zappos' website, Zappos does not appear to currently maintain their own official coupons page. However, we recommend checking Zappos' homepage to see if they've added one recently.
You can also find more fashion brands that offer their own official coupons pages, or use our official coupons page finder tool to find even more stores that offer official coupons pages.
Zappos price matching policies: Based on our last analysis of Zappos' website, Zappos does not currently support price matching. However, we recommend checking Zappos' customer FAQ page to see if they've updated their policy recently.
You can also find more fashion brands that offer price matching, or use our price matching finder tool to find even more stores that offer price matching.
Zappos coupon stacking policies: Based on our last check of Zappos' site, Zappos does not currently support coupon stacking. However, we recommend checking Zappos' customer FAQ page to see if they've updated their policy recently.
You can also find more fashion brands that offer coupon stacking, or use our coupon stacking finder tool to find even more stores that offer coupon stacking.
Zappos competitor coupon policies: Based on our last check of Zappos' site, Zappos does not currently support competitor coupons. However, we recommend checking Zappos' customer FAQ page to see if they've updated their policy recently.
You can also find more fashion brands that offer competitor coupons, or use our competitor coupons finder tool to find even more stores that offer competitor coupons.
Rated 4.2 - 45 reviews
About Zappos
Zappos is a major multi-brand shoe retailers company operating the e-commerce site zappos.com. Zappos sells its products and services in the multi-brand shoe retailers vertical, offering discounts and promo codes to its customers infrequently. Zappos is very well-regarded among shoppers on Knoji, with 45 ratings and an average rating of 4.2 stars. Zappos scores very highly compared to other brands in the multi-brand shoe retailers industry, providing 18 e-commerce features to better serve its customers.
Zappos' Features Scorecard
Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Zappos offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
Zappos offers free shipping on all qualifying orders. Get free delivery on your order from Zappos, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
No
It appears that Zappos may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Zappos accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
No
It appears that Zappos may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Zappos may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Zappos may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
No
It appears that Zappos may not offer promo codes currently. Read full answer >>
Sales:
Yes
Zappos runs a clearance and promotions page on their website. Check the official Zappos sales page for the latest discounted prices and sales directly from Zappos Read full answer >>
Black Friday Ad:
Yes
Zappos offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Yes
Zappos offers Cyber Monday ad for qualifying orders and customers, according to their Cyber Monday ad policies. See policies and program details on their Cyber Monday page page. Read full answer >>
Military Discounts:
Maybe
It appears that Zappos may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Zappos may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Zappos may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Zappos may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Zappos may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that Zappos may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Zappos may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Zappos may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Zappos offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
Zappos offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Yes
Zappos offers gift cards and discounted gift cards during special promotional events. Find gift cards for Zappos. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Loyalty Programs:
Yes
Zappos offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Read full answer >>
Customer Reviews:
Maybe
It appears that Zappos may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Zappos may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Zappos may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Zappos may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Zappos may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Zappos may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
Zappos offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that Zappos may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Zappos offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>