Does Zappos offer free returns? What's their exchange policy?

What's Zappos returns and exchanges policy? Can you return in-store? How many days do you have to return items to Zappos for a full refund? Do I need a receipt to return my item to Zappos? Do items need to be in new condition?
Free return policies rating: 5.0 - 3 ratings
Yes, Zappos does offer free returns & exchanges.
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Shopping tip: Zappos also offers coupons and promo codes.
You can use Zappos coupons to unlock discounts at their website. View 2 active coupons.
What other shipping & returns policies does Zappos offer? Here's their scorecard:
Free Shipping: Yes – More details Free Returns & Exchanges: Yes – More details
International Shipping: No – 8.3k stores offer this Curbside Pickup: No – 693 stores offer this
Ship to Store: No – 37 stores offer this
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Knoji Staff
344
 Jan 3, 2019

Yes, Zappos does offer free returns and exchanges. You can find additional information about Zappos's free return policies on their customer service page here. You can also visit their homepage to see if Zappos has posted additional information on their free return policies.

Update: we've found 1,635 more apparel stores like Zappos that currently offer free returns & exchanges and 1,635 apparel stores that are offering free returns & exchanges . You can also view all 11,291 stores that offer free returns & exchanges across all categories.

Update
As of Monday, Amazon is offering discounts on top footwear products like Zappos. Get this deal >>
This user rated Zappos' free return policies: 5.0
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Hey Glenn
7
 Jul 10, 2019

Never had problems with that, easy to return any product
This user rated Zappos' free return policies: 5.0
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Zappos FAQ

Does Zappos offer free shipping?

Yes. As of January 3, 2019, Zappos does offer free shipping policies. View the discussion thread for more details.

Does Zappos offer free returns & exchanges?

Yes. As of January 3, 2019, Zappos does offer free return policies. View the discussion thread for more details.

Does Zappos offer international shipping?

No. Based on our last check on April 1, 2018, Zappos was not offering international shipping policies. Check the full discussion for updated information.

Does Zappos offer curbside pickup?

No. Based on our last check on September 29, 2020, Zappos was not offering in-store pickup. Check the full discussion for updated information.

Does Zappos offer ship to store?

Based on our records, Zappos does not currently offer ship to store options. Check the full discussion to learn more.
View full FAQ
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